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Beware of Computer Help Desk Scam Phone Calls

posted Nov 10, 2014, 7:58 AM by Vaughn Reid   [ updated Jul 29, 2015, 7:34 AM ]
No Computer Scams or Scammers Allowed for Vaughn's Computer House Calls Customers
Recently, we have been notified by several of our customers that they have been receiving unsolicited phone calls from people claiming to be "Microsoft" or "Windows" and have been asking for access to the customer's computer.  Several of our customers have mentioned that the callers are very assertive.  
Do not do anything the callers ask, and do not give them any personal or financial information.  Hang the phone up immediately because these types of calls are scams.  

After hanging up the phone, you may want to report the phone call to the Federal Trade Commission.  The FTC Complaint Assistant Web Page will help you report the scam call for further investigation.  You may also want to review the this article from Microsoft that provides some additional information about computer phone scams and how to protect yourself. 

If you have any questions about your computer's security, please reach out and contact us

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